Quick Answer: Punjab National Bank revised service charges on its Visa and RuPay credit cards from 1 November 2026. Cash withdrawals now cost 2.5%, with a minimum of ₹400 at PNB ATMs and ₹500 elsewhere. Late fees start above ₹500 of dues and can reach ₹1,200 above ₹50,000. Utility payments above ₹50,000 a cycle now attract 1%, capped at ₹2,000 per transaction.

What changed, in one list

The changes apply to PNB's Visa and RuPay credit cards, and they took effect on 1 November 2026. Here is the revised schedule as reported: Cash withdrawal at a PNB ATM: 2.5% of the amount withdrawn, or ₹400, whichever is higher. Cash withdrawal at other domestic ATMs: 2.5% of the amount withdrawn, or ₹500, whichever is higher. Late payment fee: no fee on dues up to ₹500; the maximum fee rises to ₹1,200 for dues above ₹50,000. Utility bill payments: 1% on aggregate utility payments above ₹50,000 in a billing cycle, capped at ₹2,000 per transaction. Cheque return and ECS or auto-debit dishonour charges: also revised — check your card's current schedule of charges for the exact figures, as they vary by transaction type. Two other November changes are worth noting in passing. IndusInd Bank introduced a ₹25 charge (plus GST) for failed point-of-sale or ATM transactions due to insufficient funds on specified savings accounts from 1 November. Charges vary by bank and card, so nothing in this article should be read as applying to any other bank's cards.

Old versus new: what actually got worse, and what got better

The comparison with the previous PNB structure is mixed, and that matters for a fair reading. Previously, no late fee applied to dues up to ₹1,000, and the maximum late fee was ₹750 for balances above ₹10,000. Under the new structure, the no-fee threshold has tightened from ₹1,000 to ₹500 — so a small unpaid balance between ₹501 and ₹1,000 that previously attracted no late fee can now attract one. At the other end, the maximum has risen from ₹750 to ₹1,200, and it now applies to dues above ₹50,000 rather than above ₹10,000. The middle tiers between ₹500 and ₹50,000 sit in the bank's published schedule of charges, which is the document to check for your exact card. This article does not guess at those intermediate figures. The honest summary is: small dues lost some protection, large dues face a higher maximum, and the thresholds moved.

Worked costs: three transactions, priced

Cash withdrawal of ₹20,000 at a PNB ATM: the fee is 2.5% of ₹20,000, which is ₹500 — above the ₹400 minimum, so the fee is ₹500, plus GST. The same withdrawal at another bank's ATM also costs ₹500 on the percentage, since 2.5% of ₹20,000 exceeds the ₹500 minimum. But the fee is only the visible part: cash advances also attract interest from the day of withdrawal at your card's rate, with no interest-free period, so a cash withdrawal is the most expensive way to use a credit card even before this change. Utility payments of ₹60,000 in one billing cycle: once the cycle total crosses ₹50,000, the 1% fee applies — on ₹60,000 that is ₹600, below the ₹2,000 per-transaction cap. On a much larger utility total, say ₹2,50,000 in a cycle, 1% would be ₹2,500, but the cap holds the fee to ₹2,000 per transaction. The practical point: if you route rent-like household bills through a PNB card, split nothing and check nothing, a single heavy billing cycle can now add a fee that did not exist before. Late payment on dues above ₹50,000: the fee can now reach ₹1,200, against the previous maximum of ₹750. That is on top of interest on the unpaid balance, which continues to accrue at the card's finance-charge rate. The late fee is a penalty; the interest is the larger cost over time, which is why paying at least the full statement balance — not just the minimum due — remains the single most valuable habit on any card.

Three transactions to stop doing on a PNB card

First, stop withdrawing cash on the card except in a genuine emergency. The fee is now 2.5% with a ₹400–₹500 floor, interest starts immediately, and GST applies on top of the fee. A debit card or a planned cash withdrawal from a bank account is almost always cheaper. Second, stop routing very large utility payments through the card without checking the cycle total. Once aggregate utility payments cross ₹50,000 in a billing cycle, the 1% fee starts. If a household's electricity, water, gas and other utility bills together cross that line, consider paying the largest bill by another route, or spreading payments across cycles where the biller allows it. Third, stop treating the minimum due as the payment. The minimum due keeps the account current, but interest on the remaining balance continues, and a missed or short payment can now add a late fee of up to ₹1,200 on large dues. If the full balance is not possible in a month, pay as much above the minimum as you can, and set up an auto-debit for at least the full statement balance where your cash flow allows it.

What to check before your next statement

Read the revised schedule of charges for your exact PNB card variant — Visa and RuPay cards can differ in detail, and the figures in this article are the headline revisions reported for the November change. Check three lines in particular: your card's cash-advance fee and finance-charge rate, the late-fee tier that applies to your usual statement balance, and whether your utility payments in a typical cycle cross ₹50,000. If any of the three surprises you, change the habit before the next statement, not after it. What has not changed: the card, its credit limit and its reward structure are not part of this revision. Judge it on the fees you actually pay.
Do the new PNB charges apply to all PNB credit cards?
What does a ₹20,000 cash withdrawal cost now?
When does the new utility-bill fee apply?
Is the late fee now higher for everyone?

Ready to start?

Open your last PNB statement today and add up your utility payments for that cycle. If the total is near or above ₹50,000, change how you pay the next bill before the fee lands — and share this with any PNB cardholder who still withdraws cash on credit.

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Educational content only — not financial advice. Consult a SEBI-registered investment adviser for personal guidance; investments are subject to market risk. Sources: Business Standard (November money changes, 2 November 2026), ABP Live (November 2026 financial changes), Goodreturns (new rules from 1 November 2026), Newspoint (PNB previous vs revised structure). Figures are as reported; the bank's own schedule of charges for your card variant is the final authority.